Questions before we get started.

Begin by telling us the goal and what is currently getting in the way. We help define a sensible first step, and you do not need a finished technical plan. A good start is usually one clear problem, such as a website that does not create enquiries, repetitive work that consumes time, or visibility that does not exist. Scope, price, and schedule are agreed in writing before work begins.

Your company basics, main service, target customer, and desired outcome are enough to begin. We also need to know which channels you use today and what works or fails there. You do not need finished content or a technical plan. The initial conversation is free, and based on it we recommend a sensible first phase with a clear goal and a way to measure the result.

You do not need to know in advance. We identify the problem first and only then recommend a suitable solution. If a website does not create enquiries, the cause may be content, visibility, or the enquiry path. If repetitive work consumes time, AI automation may be the right fit. We review the situation and define together the step that will have the greatest impact on your goal.

Yes. You can order a website, SEO work, customer-acquisition improvements, or one automation separately. We recommend starting with the area that has the greatest effect on your goal. The smallest sensible start is usually one clear problem and one measurable objective. Expanding later is possible once the first phase works as agreed.

We usually reply within the same business day. If your enquiry arrives in the evening or at the weekend, we respond on the next business day. The website AI assistant answers common questions immediately and notifies the team when a conversation needs a person. For urgent matters, choose the Telegram option in the contact form so the team is reached as fast as possible.

Yes. A small, measurable first step reduces risk and quickly shows whether further work makes sense. We can deliver one page, one-keyword SEO, or one AI-automation pilot. Before work starts we agree a clear objective and a way to measure the result, so you know whether the solution works before deciding on a larger scope.

A basic website starts at EUR 250. One-keyword SEO alongside a website project is EUR 400, and a website with one-keyword SEO is EUR 500. SEO packages for an existing website start at EUR 350. AI automations are quoted per project based on the agreed scope. Exact prices and deliverables are confirmed in writing before work begins.

Yes. Website prices and SEO prices for existing websites are shown on separate, clear pages. AI automations are quoted per project because every workflow is different. All prices are shown excluding VAT. Domain registration, hosting, paid software, advertising spend, and third-party services are not included unless agreed separately in writing.

A simple site often takes 1–2 weeks. The schedule depends on how quickly content and decisions are available and on the agreed scope. SEO work may be spread over approximately 3 weeks, 8 weeks, or 3–4 months. We agree the estimated and maximum hours before work starts. Delays usually come from missing content rather than technical work.

Missing content and delayed decisions are the most common causes. Other causes include changes to the agreed scope during the work, problems with a third-party service, and a change of contact person. We agree responsibilities, schedule, and acceptance criteria at the start. If the schedule is at risk, we tell you immediately rather than on the deadline.

Ownership, usage rights, and service accounts are written into the quote before work begins. By default the customer owns their content and the published website. The open-source tools we use do not restrict usage. Closed third-party services such as hosting or paid tools remain subject to their provider's terms.

Prices are shown excluding VAT. Applicable VAT, the payment schedule, and terms are stated in the project-specific quote. Reverse charge applies to business customers registered for VAT in another EU country. For Finnish business customers we add VAT unless the buyer is VAT-registered. All figures are confirmed in writing before work starts.

Yes, if the current technology supports the changes. We first review the platform, structure, and performance. If the changes make sense, we improve content, structure, and technical details. If the current technology blocks the changes, we say so directly and explain when rebuilding is more sensible. We never recommend a rebuild without a concrete reason and an estimate.

No. We help with structure and copy, but need accurate information from you about the business and services. You can send information in any format, and we shape it into clear content. You review and approve the final text before launch. This ensures the content is accurate and contains no claims you cannot stand behind.

Yes. We design every public page to work properly on small screens. We test the key pages on a real phone before launch. We check that text is readable without zooming, buttons are large enough, and the form works on a touchscreen. Mobile experience is not a separate extra, it is part of the base build of every page.

Yes. We build the agreed management method and teach you to use it. You can update text, images, and basic details yourself without technical skills. If you need help later, you can order maintenance or use hourly work. Training is included so you are not locked into depending on us for every small change.

SEO is not a few-day fix. Early changes may appear in weeks, while strong visibility usually develops over months. The timeline depends on competition, the site's current state, and keyword difficulty. We track visibility and report changes transparently. Nobody can promise an exact ranking or timeline, because Google does not publish its algorithm.

No. Nobody controls Google's rankings. We guarantee only the agreed work, tracking, and transparent reporting. We can improve technical health, content, and keyword targeting, but the final ranking depends on Google, competitors, and search behaviour. If someone promises a guaranteed number-one position, it is not based on any factor they control.

The goal is not to replace judgement. AI handles repetitive preparation while people retain control. Typical tasks are answering common questions, collecting essential data, and drafting replies. Sensitive and unclear matters are always routed to a person. During setup we define clear boundaries for what AI may do independently and when the conversation passes to the team.

A practical first product can be a website AI receptionist, an automatic missed-call reply, or a review-request automation after completed work. Other candidates include recurring data transfers, report assembly, and reply drafting. The best first target happens often, follows clear rules, and allows errors to be caught before impact. Other workflows are scoped separately.

Security depends on the data and systems. We map access, review steps, and logs before implementation. We use only the minimum necessary permissions and do not store sensitive data without a basis. Review points remain human at critical stages. If the solution processes personal data, we verify that the processing basis and retention periods are correct before production use.

Yes. Training is included so you understand what the system does and when a person intervenes. We walk through the most common situations, error handling, and how to pause the AI when needed. You receive written guidance and a recording of the training. You can also contact us later if something is unclear during use.

Maintenance and support are agreed before launch. A fixed-scope business project can include a 14-day agreed-delivery guarantee and one no-charge correction within the written scope. The guarantee covers material delivery deviations but not new requirements, third-party changes, or business results. Other rights and responsibilities follow the written agreement.

Contact us through the agreed support channel. We assess the impact first and act under the agreed maintenance model. If it is a deviation covered by the guarantee, we correct it once without an additional labour charge. If it is a new requirement, we give an estimated effort and price before starting. For critical outages we prioritise restoring service.